Careers and Internships at PHR | Development Operations Associate

Development Operations Associate 

Physicians for Human Rights (PHR), which shared in the Nobel Peace Prize in 1997, is a U.S.-based international advocacy organization working at the intersection of medicine, science, and law. With a global network of thousands of medical, scientific, and legal experts, PHR uses the power of medical and scientific evidence to document human rights and humanitarian law violations and prevent abuses, protect survivors, and promote justice and universal human rights for all.  

Building upon its highly respected place in the field, and supported by a committed and talented team, PHR seeks a Development Operations Associate to manage the departmental operations, gift processing, and the Salesforce database.  

Work Authorization: Applicants must be authorized to work in the United States. 

Location: Headquarters, New York, NY

Reports to: Director of Individual Giving

Organizational Overview 

Physicians for Human Rights was founded in 1986 by five physicians who were united in the belief that health professionals, with their specialized skills, ethical duties, and credible voices, are uniquely positioned to prevent harm and promote respect for human rights. Since its founding, PHR has built a long and distinguished record of accomplishment by conducting groundbreaking investigations and advocacy, in concert with strategic partners. 

PHR’s approach includes extensive documentation of the use of illegal and inhumane weapons in armed conflicts, attacks on civilians, and the physical and psychological impacts of torture and sexual violence as a weapon of war. Other core activities include protecting the rights of those seeking asylum in the United States, the human rights implications of the COVID-19 pandemic, and halting attacks on medical facilities and frontline health professionals. 

With its dedicated staff of approximately 50 people, dozens of interns, consultants, and thousands of volunteer experts, Physicians for Human Rights: 

  • Produces evidence about human rights violations based on medical science, research, investigations, and forensic documentation that supports prosecution of perpetrators in local, regional, and international justice settings; 
  • Trains and supports medical, law enforcement, legal, and justice professionals in conflict and post-conflict regions to document torture, sexual violence, and other violations so that there is an evidentiary foundation for prevention, protection, justice, and redress for these crimes; 
  • Works with medical associations and individuals to reinforce the highest standards of medical ethics and uphold their professional obligation to “do no harm”; 
  • Defends medical professionals when they are harassed, attacked, or jailed by authorities for carrying out their professional obligations; 
  • Corroborates the human rights abuse claims of people fleeing government-sanctioned persecution and torture through a network of more than 2,000 medical professionals who conduct physical and psychological examinations of U.S. asylum seekers; and 
  • Advocates for human rights policy reforms globally and for robust responses to rights violations from local and national governments, regional bodies, and the United Nations. 

Role Description 

This position is an integral member of the development department and will work closely with then entire Development Department to support all the operations and smooth functioning of the team. They are responsible for assisting in a full range of departmental operations, gift processing, and the donor database maintenance that support fundraising for PHR.  

Responsibilities 

Department Operations 

  • Submitting invoices to finance and updating and tracking the department budget;
  • Work with the finance department on revenue reconciliation; 
  • Maintain meeting and event calendars for the department; 
  • Mail donor packages and prepare emails for prospective institutional funders and individuals; 
  • Work with Human Resources to hire development interns and supervise them, both undergraduate and graduate students, on daily tasks as well as long-term projects
  •  Provide operational support to the gala planning team, as needed; 
  • Respond promptly and professionally to all development-related enquiries and requests for information from internal staff; and
  • Support the Executive Director and Department leadership in day-to-day tasks and activities, including researching and creating donor profiles(also in Masha’s JD); prioritizing and arranging the appointment calendars; and coordinating supportive arrangements for meetings and appointments. 

Gift Processing 

  • Process donations from multiple sources and revenue streams (mail from caging firm and direct to the office, various online portals, wire and stock transfers, etc.); 
  • Write and send donation acknowledgment letters.; and 
  • Manage relationship with caging firm and ensure timely and accurate reporting to them and input their data into Salesforce. 

Salesforce Management 

  • Maintain clean data in Salesforce by updating constituent records, regular review of data integrity and hygiene, and partnering closely with Salesforce consultants; 
  • Run complex Salesforce reports including revenue tracking, acknowledge letter lists, mailing lists, and annual report donor roll; and 
  • Update donor records with communications and next steps and support colleagues to do the same. 

Requirements  

  • Previous experience working in Salesforce, including creating reports, updating data and creating new records; 
  • Strong working knowledge of Microsoft Office Programs (Word, and PowerPoint) with advanced knowledge of Excel required; and 
  • Organizational and time management skills. 

Qualifications of the Ideal Candidate 

  • Two or more years of demonstrated successful development experience preferred;  
  • Attention to detail and a commitment to data accuracy; and 
  • Outstanding organizational skills and the ability to manage multiple projects simultaneously while meeting deadlines. 

Salary and Benefits 

This is a full-time position located in New York City and is an in-office-based role (hybrid model). The salary is between $43,000-$55,000 and is commensurate with experience. PHR offers comprehensive employer-paid benefits, including medical, dental, disability, and life insurance, a retirement savings plan, and generous vacation. 

How to Apply 

Please email cover letter and resume to resumes@phr.org. Please include the job title of the position you are applying for in the subject line of your email and where you saw this job posting in the email body.

Physicians for Human Rights is an equal opportunity employer. We recruit and hire without regard to race, national origin, religion, gender identity, sexual orientation, prior conviction, arrest history, disability, marital status, veteran status, or age.