The Program Assistant’s responsibilities focus primarily on providing support for the operation of PHR’s Programs departments, and implementation of programmatic activities. Core functions of this role include providing high-quality logistic, operational, administrative and office coordination, as well as programmatic support.
Initially, the Program Assistant will primarily support PHR’s research team’s Myanmar/Rohingya crisis work and the Asylum program’s domestic asylum border work. Eventually, the Program Assistant will also help with other Programs human rights projects.
The Program Assistant reports to the Director of Programs. This is a full-time non-exempt position based in New York.
This position is grant-dependent. Under the terms of the grant, this position will start immediately and is estimated to last for up to one year. Any continuation beyond that point would be dependent upon securing additional grant-specific funding.
Reports to: Director of Programs
Location: New York, NY
- Provide administrative support such as scheduling, taking minutes at meetings, and creating and maintaining filing systems.
- Draft letters, reports and other communications as needed.
- Process internal financial reporting, accounting, and program expenses, and track spend-down of program expenses, including consultant contracts, purchase orders, and others.
- Handle logistics for staff and consultant travel, including security protocols, travel logistics, travel schedules, visas and travel documents, and other necessary items.
- Procure, maintain, and track supplies for the program, and manage and oversee complex supply inventory in multiple offices.
- Act as Programs’ point person for management and use of data collected and stored in SalesForce.
- Conduct editorial tasks such as proofreading, fact checking and referencing.
- Conduct background research on key areas of interest pertaining to human rights.
- Monitor emerging human rights issues in those areas covered by PHR’s programs, including collecting and analyzing information from a wide range of sources such as governments, NGOs, media, and others.
- Help develop, code and maintain program data(bases), including monitoring and evaluation (M&E) data, training participants, contacts, photographs, media coverage, and relevant literature.
- Write objective and accurate blog posts, helping feed social media/advocacy channels, and monitor social media, in collaboration with the Communications department.
- Liaise effectively and professionally with domestic and international human rights groups and defenders in PHR’s network as directed.
- Help with the hiring and supervision of interns in coordination with the rest of the program team.
- Any other general programmatic support as needed, including in the areas of training, research, and technology development.
Training Development and Capacity Building
- Prepare and update materials, such as PowerPoint presentations and evaluation forms, for trainings and conferences, including ensuring quality control for materials produced by third-party vendors.
- Set up distance learning sessions including webinars or workshops.
- Assist in the development of learning content for human rights and forensics trainings.
- Gather and evaluate training program metrics for trends and quality improvement.
- Bachelor’s degree as a minimum.
- One to two years demonstrated research, analytical, and writing experience, preferably in a human rights or other international NGO.
- Comfortable and versatile using Google apps, Microsoft Word, PowerPoint, Excel and Outlook.
- Fluency in a second language is a plus.
- Knowledge of expense-management systems, especially Concur, and use of SalesForce a plus.
- Demonstrated ability to work collaboratively, effectively and professionally with multiple stakeholders and organizations.
- Demonstrated ability to juggle multiple workflows and deliver in a timely fashion.
- Genuine interest in and commitment to human rights principles and values.
- Energetic self-starter with the ability to anticipate upcoming needs and work with minimal supervision.
- Strong analytical, writing, and verbal skills.
- Strong organizational skills, attention to detail, and follow-through.
- Professional team player with mature judgment, strong sense of integrity and strict confidentiality.
- Ability to cope with exposure to graphic and disturbing human rights violation content.
- Willingness to work flexible hours in response to emerging and urgent events.
Salary is commensurate with experience. PHR offers comprehensive employer-paid benefits, including medical, dental, disability, and life insurance, a retirement savings plan, and generous vacation.
How to apply
Please send a cover letter (including salary requirements and where you saw this posting), and resume to email@example.com, including “Program Assistant – 2018” in the subject line.