Development Operations Associate
Location: This position is usually located in our headquarters in New York City, but is remote while offices remain closed due to the COVID-19 pandemic.
Classification: Full-time 40 hours per week | Nonexempt
Work Authorization: Applicants must be authorized to work in the United States.
For more than 30 years, Physicians for Human Rights (PHR) has used science and medicine to document and call attention to mass atrocities and severe human rights violations. We investigate and document abuses, give voice to survivors and witnesses, and plant seeds of reconciliation by ensuring that perpetrators can be held accountable for their crimes. PHR uses our core disciplines – science, medicine, forensics, and public health – to inform our research and investigations and to strengthen the skills of frontline human rights defenders. We work closely with hundreds of partners around the world, using facts to wage effective advocacy and campaigning and providing critical scientific evidence so that survivors can seek justice.
PHR, which shared in the 1997 Nobel Peace Prize for our work to end the scourge of landmines, is poised for even greater growth and impact. As part of that strategy, we are seeking committed activists with a passion for human rights.
PHR is seeking a highly organized, detail-oriented professional to provide crucial administrative support in our fast-paced development department as the Development Operations Associate. Successful candidates thrive in administrative roles, enjoy being precise and thorough, and are committed to providing excellent stewardship of PHR’s donor community as we seek to carry out our global human rights mission. Reporting to the director of individual giving and board liaison, the development operations associate has primary responsibility for a wide variety of activities that support our fundraising strategy, including donor communications, gift processing, expense and budget tracking, prospect research, and special event support. In addition, the person in this position will mentor and train future development leaders by overseeing our development internship program. This is a full-time position currently remote but to be located at our New York City office when we safely re-open in September 2021.
Reports to: Director of Individual Giving and Board Liaison
- Manage donor gift processing with care and precision: process and track all gifts received, gifts pledged, pending gifts, and donor activity using Salesforce; maintain accurate data and produce reports as needed.
- Communicate with donors in a timely and accurate manner: respond to inquiries, mail acknowledgment letters, send annual tax letters, and coordinate annual report mailing.
- Research and writing: develop donor briefings, draft major donor communications, and maintain storage of research and communications.
- Collaborate with the finance team to maintain an accurate and up-to-date development budget: track and enter receipts in Concur, update annual budget and project expenses, and lead monthly income reconciliation.
- Provide support for special fundraising events: support event logistics, coordinate travel as needed, create look books, develop donor and prospect mailing lists for outreach, and track donor event-related activity.
- Manage and oversee PHR’s fall, spring, and summer development interns: recruit, interview, select, and develop project plans for interns.
- Provide operational support to the development team as needed: attend meetings and take notes and maintain development calendar.
Qualifications and Skills
- 2+ years of experience in non-profit development administration.
- Outstanding organizational, communication, and time-management skills
- Excellent interpersonal skills, with the ability to connect with and provide support to our donor community.
- Strong working knowledge of Microsoft Office programs, Salesforce, and Concur preferred.
- Attention to detail and a commitment to data accuracy.
- Energetic self-starter with the ability to anticipate upcoming needs, problem-solve, and work with minimal supervision.
- Professional team player with mature judgment, a strong sense of integrity, and the ability to maintain strict confidentiality.
Salary and Benefits
PHR offers competitive compensation, with options for medical, dental, disability, and life insurance, a retirement savings plan, and generous vacation. PHR observes the last week of the calendar year as an opportunity to refresh, with all offices closed.
How to Apply
Please combine your cover letter and resume as one pdf or a word document (no longer than two pages) and send it to firstname.lastname@example.org. Indicate your “Last Name/First Name, Development Operations Associate” in the email subject line.
A complete application consists of:
- A thoughtful cover letter explaining why you are qualified for/interested in the development operations associate position with PHR.
- Resume/curriculum vitae.
Only complete applications in the format requested and sent to email@example.com will be considered.
Physicians for Human Rights is an equal opportunity employer. We recruit and hire without regard to race, national origin, religion, gender identity, sexual orientation, prior conviction, arrest history, disability, marital status, veteran status, or age.